Job Description

Veterinary Receptionist – Per Diem

$18.00–$22.00/hour DOE

Per Diem | Minimum Two Shifts Per Month

Veterinary Emergency + Referral Center of Hawaii (VERC) | Honolulu, HI

Looking for a flexible veterinary customer service opportunity?

VERC is seeking a friendly, organized Veterinary Receptionist to support our front desk and Client Care team on a per diem basis. You'll be one of the first people clients meet when they arrive, helping with check-in, scheduling, payments, records, phone calls, and other day-to-day reception needs in our busy Emergency & Specialty hospital.

This is a casual position requiring a minimum of two shifts per month.

What You Bring

• Previous customer service experience required.

• Veterinary receptionist, animal hospital, medical reception, or healthcare experience preferred.

• Strong verbal and written communication skills.

• Comfortable answering phones and assisting clients in person.

• Strong computer and data-entry skills.

• Ability to manage multiple priorities in a busy reception environment.

• Confidence handling payments and basic financial transactions.

• Compassionate, professional approach when working with pet owners.

• Dependable and able to meet the minimum per diem commitment of two shifts per month.

In Your Day-to-Day, You Will

• Greet clients and check patients in and out of the hospital.

• Answer incoming calls and direct questions to the appropriate team member.

• Schedule appointments and assist with incoming Emergency and Specialty visits.

• Create and update client and patient accounts and medical records.

• Obtain referring veterinarian information and help coordinate medical records.

• Process admissions, discharges, invoices, and client payments.

• Maintain accurate electronic records and documentation.

• Assist with scanning, emailing, filing, and other front desk administrative tasks.

• Help keep the reception and client-facing areas organized and welcoming.

• Partner with Client Care, Veterinary Technicians, Veterinarians, and hospital teams to keep the front desk running smoothly.

Why Join VERC

VERC is a 24/7 Emergency & Specialty veterinary hospital serving pets and families throughout Hawaii.

Our per diem team members provide valuable additional support while enjoying the flexibility to pick up shifts based on hospital needs and availability. It's a great opportunity for someone looking to gain experience in veterinary medicine, supplement an existing schedule, or stay connected to the field without committing to a full-time position.

Pay & Per Diem Schedule

• $18.00–$22.00/hour based on experience

• Casual / per diem employment

• Minimum of two shifts per month required

• Additional shifts available based on hospital needs and availability

Perks

• VetBloom continuing education and professional development

• Employee Assistance Program (EAP) and available wellness resources

• Opportunities to explore additional positions and career growth within VERC and Ethos Veterinary Health

Location Highlight

VERC is located in Honolulu and is accessible from Pearl City, Aiea, Waipahu, Mililani, Kapolei, Ewa Beach, Kailua, Kaneohe, Hawaii Kai, and surrounding Oahu communities.

About Ethos Veterinary Health

Ethos Veterinary Health, part of the NVA Group, is a network of specialty and emergency veterinary hospitals committed to exceptional patient care, collaboration, education, and innovation.

Join Us

If you have experience as a Veterinary Receptionist, Veterinary CSR, Client Service Representative, Medical Receptionist, Front Desk Representative, or in another customer-facing role, we'd love to hear from you.

Apply today to join the VERC Hawaii Client Care team.

Equal Opportunity Employer

Ethos Veterinary Health is an Equal Opportunity Employer. Employment decisions are based on qualifications, competence, merit, and business need.

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